Design Thinking: Prototype and Test – Creating Irresistible Products

Are you planning to launch a new product but unsure if it will be successful? Don’t take that risk! In this article, we will explore the essential process of creating prototypes and testing them with real customers. By listening to feedback and incorporating it into your product development, you can improve your offering and make it irresistible to your target audience. Let’s dive into the exciting world of design thinking and learn how to avoid costly mistakes and increase your product’s chances of success.

Creating Paper Prototypes and Interactive Props

One of the key steps in the prototype and testing phase is creating paper prototypes and using props that users can interact with. This approach allows you to visualize your product concept and gather valuable insights from potential customers. Here’s how you can get started:

  1. Sketch out your product idea on paper, representing its key features and functionalities.
  2. Create physical props or models that users can interact with to simulate the experience of using your product.
  3. Engage real customers or target audience members to test the paper prototypes and props, observing their interactions and collecting feedback.

Through this process, you can identify any usability issues, gather suggestions for improvement, and refine your product concept before investing significant resources in its development.

Storyboarding the Customer Journey

Storyboarding is a powerful technique that takes users on a visual journey through the customer experience. It helps you understand how your product fits into their lives and identifies potential pain points and moments of delight. Here’s how you can leverage storyboarding:

  1. Break down the user journey into key stages or touchpoints.
  2. Create a series of illustrations or visual representations to depict each stage, highlighting the user’s actions, thoughts, and emotions.
  3. Share the storyboard with potential users or stakeholders and encourage them to provide feedback on the clarity, effectiveness, and emotional impact of the narrative.

Storyboarding not only helps you refine your product’s user experience but also enables you to effectively communicate your vision to your team and stakeholders.

Role-playing and User Idea Exploration

Role-playing can be a valuable tool in the product creation process. By assuming the roles of different users or personas, you can gain deeper insights into their needs, goals, and perspectives. Here’s how you can leverage role-playing to access user ideas:

  1. Identify key user personas or archetypes based on your target audience.
  2. Assign team members or participants to different roles and scenarios.
  3. Encourage them to think and act as the assigned persona, sharing their thoughts, needs, and preferences regarding the product.

This immersive experience allows you to step into your users’ shoes, fostering empathy and uncovering valuable ideas that can shape your product’s features and design.

Testing, Iterating, and Incorporating Feedback

Testing is a crucial part of the prototype and development process. It involves gathering user feedback, iterating on your product, and retesting it to ensure continuous improvement. Here’s how you can approach this stage:

  1. Develop a feedback grid or system to capture user insights, suggestions, and areas of improvement.
  2. Analyze the feedback received and identify common themes or patterns.
  3. Iterate on your product based on the feedback, making necessary adjustments and enhancements.
  4. Retest the updated prototype with real customers to validate the changes and gather additional feedback.

This iterative process allows you to refine your product iteratively, ensuring it aligns with user needs and preferences. By continuously incorporating feedback, you increase the chances of creating a truly irresistible product.


The process of prototyping and testing is an integral part of design thinking. It empowers you to refine your product concept, improve usability, and create an offering that resonates with your target audience. By creating paper prototypes, storyboarding the customer journey, role-playing, and incorporating feedback, you can make informed decisions and avoid costly mistakes. Embrace the power of design thinking, and let your customers guide you towards creating irresistible products.